User Manual

Interactive student and instructor documentation for VerbalCheck.

User Manual/Student Manual/Troubleshooting and Support

Troubleshooting and Support

Resolve common login, upload, and interview issues quickly.

Common Issues

Login failures are typically credential or session issues.

Interview recording problems are usually permission or device conflicts.

Submission errors are most often file format or network interruption related.

Support Request Checklist

When contacting support, include details that allow fast diagnosis.

  1. Assignment name and time of issue.
  2. A screenshot of the page and visible error message.
  3. Browser name/version and device type.
  4. Whether the issue happens repeatedly after refresh.

Screenshots

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